The Positive Behaviour Support (PBS) Capability Framework guides the NDIS Commission’s work on behaviour support capability and is used to consider the suitability of Behaviour Support Practitioners to deliver specialist behaviour support services.
Who it applies to: Core, proficient, or advanced practitioners.
Format: One-on-one oversight by an Advanced or Specialist practitioner.
Focus:
Who it applies to: Mixed capability levels within a team.
Format: Structured sessions with a maximum of 6 practitioners.
Focus:
We help organisations meet and exceed NDIS Quality and Safeguards Commission requirements through robust compliance strategies. This service is designed not only for Behaviour Support providers but also for NDIS providers delivering residential and community supports. Our offering includes policy and procedure reviews, internal audits of behaviour support plans, restrictive practice oversight to ensure ethical and lawful implementation, and training and capacity building for teams.
Who it applies to: Organisations seeking alignment with NDIS Practice Standards.
Format: Comprehensive review and recommendations for clarity, compliance, and usability.
Focus:
Who it applies to: Providers needing assurance of compliance in behaviour support plans and restrictive practices.
Format: Scheduled audits with detailed reporting and improvement strategies.
Focus:
Who it applies to: Teams and leaders responsible for service delivery.
Format: Interactive workshops and e-learning modules.
Focus:
Behaviour support services under the NDIS are specialist supports designed to help participants with behaviours of concern by focusing on positive, person‑centred strategies that improve quality of life and reduce the need for restrictive practices. We deliver behaviour support services under a contractor model in partnership with two NDIS‑registered providers: Central Coast Behaviour Support and Rethink Allied Health.


Rethink Allied Health is a small organisation in the Hunter region founded to offer assistance to those who have experienced mental ill-health and psychosocial disability. They offer personalised psychological services, tailored to the participants' particular circumstances, personal goals, and support needs.
Their goal is to help clients build positive and effective ways of overcoming the challenges they face, and they stand by their clients throughout their mental health journey.
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